Responsibilities

• Handle incoming calls and email pertaining to customer’s enquiries & complaints
• Ensure and upkeep the service level to the clients and resolving their daily needs and requirements
• Checking on parcel’s deliveries status, ensuring all comments & instructions must be given to the drivers clearly
• Assisting customers in re-delivery and collections

Requirement

• 2 years of experiences in customer service
• Customer focused and have problem solving skills
• Good command of English, written & spoken (Additional languages would be an added advantage.)
• 5.5 days Alternate Saturday,  9am to 6pm (Mon to Fri) & 9am to 1pm (Sat)
• Location: Tampines North and will be relocated to Changi South

To apply, email andreahl.oh@recruitfirst.co with the following:

Name (as per NRIC):
Contact no.:
Nationality:
Highest Qualification:
Email Address:
Earliest start work date:
 

Ascent Solutions Pte Ltd (Ascent) is a Singapore headquartered IoT solutions company that focuses on providing end to end solutions to the global supply chain logistics community for their track and trace needs.

With our in house software, engineering and professional service teams, we offer our global community the support and control over their technology deployments that they need. We specialize in track and trace solutions through the use of cutting edge IoT technologies such as GPS, Satellite, M2M Roaming Data, RFID, Bluetooth Low Energy and custom sensor builds.