Responsibilities:

• Supervise and manage the Customer Service Team and Cashier Team
• Responsible for manpower allocation and organize customer service training program for staffs
• Monitor the Customer Service Team to handle customer inquiries and complaints, ensure service meet company’s standard
• Conduct market research, review and update service policies and guidelines regularly
• Ensure accurate and efficient cashiering services to support the daily store operations

Requirements:

• Degree holder with 10 years or above related working experience in Retail Industry
• Good command in English and Chinese, with excellent interpersonal and communication skills
• Proficient in MS Office and Chinese Word Processing
• Customer-oriented, detail-minded and well-organized

Interested applicant please click ‘Apply Now’. Feel free to contact Ms Wong at 9498 3537 for further details.

Ascent Solutions Pte Ltd (Ascent) is a Singapore headquartered IoT solutions company that focuses on providing end to end solutions to the global supply chain logistics community for their track and trace needs.

With our in house software, engineering and professional service teams, we offer our global community the support and control over their technology deployments that they need. We specialize in track and trace solutions through the use of cutting edge IoT technologies such as GPS, Satellite, M2M Roaming Data, RFID, Bluetooth Low Energy and custom sensor builds.